At Cardly ("we", "us", or "our"), accessible at https://cardly.love, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you use our AI-powered greeting card service.
1. Information We Collect
We collect only the information necessary to provide and improve our service.
a) Information You Provide
- Personal details such as your name, email address, and shipping address
- Card content inputs, including prompts, messages, names, and occasions you provide for generating cards
- Order details, including selected card styles and delivery preferences
b) Automatically Collected Information
- IP address, browser type, device information
- Usage data such as pages visited and interactions with the site
- Cookies and similar technologies (see Cookies section below)
2. How We Use Your Information
We use your information to:
- Generate AI-created card images and messages
- Process payments and fulfill orders
- Produce and ship physical cards via our print-on-demand (POD) partners
- Communicate with you about orders, updates, or support requests
- Improve our website, AI models, and user experience
- Detect fraud and ensure platform security
3. AI-Generated Content
Cardly uses artificial intelligence to generate card designs and written messages based on your inputs.
- Your prompts and inputs may be processed by third-party AI services to generate content
- We do not use your personal card messages to publicly train AI models
- Generated content is provided for personal use and may not be completely unique
4. Sharing Your Information
We do not sell your personal data.
We only share information when necessary with:
- Print-on-Demand and shipping providers to manufacture and deliver your cards
- Payment processors to securely process transactions
- AI service providers to generate images and text
- Analytics and hosting providers to maintain and improve our service
All partners are required to handle your data securely and in accordance with applicable laws.
5. Cookies & Tracking
We use cookies and similar technologies to:
- Keep the site functioning properly
- Analyze traffic and performance
- Improve your experience
You can control or disable cookies through your browser settings.
6. Data Retention
We retain your information only as long as necessary to:
- Fulfill your orders
- Comply with legal obligations
- Resolve disputes
- Improve our services
You may request deletion of your data at any time (see Section 9).
7. Data Security
We implement reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. International Users
If you access Cardly from outside your country, your information may be transferred to and processed in countries where our servers or partners operate.
9. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict certain processing
- Withdraw consent where applicable
To make a request, contact us at hello@cardly.love.
10. Children's Privacy
Cardly is not intended for children under 13, and we do not knowingly collect personal data from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, contact us at: